Responsible Gaming
Gaming Should Be Entertainment
At Ambassador London, we believe that betting and casino gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to make money or solve financial problems. It should only be undertaken with money you can afford to lose, and should never interfere with your essential expenses such as rent, bills, food, or childcare.
Please gamble responsibly and within your means.
Age Verification
All users must be at least 18 years of age or the legal gambling age in your jurisdiction to use betting apps and online casinos. In the United Kingdom, the legal age for gambling is 18 years old.
If you are under the legal age, you must not participate in any gambling activities. Parents and guardians are encouraged to use parental controls and monitoring software to protect young people from accessing gambling services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Watch for these warning signs in yourself or others:
- Chasing losses by betting more money to recover what you've lost
- Spending more time and money on gambling than intended
- Hiding gambling activity from family, friends, or partners
- Gambling to escape problems, stress, anxiety, or low mood
- Borrowing money to fund gambling or to pay gambling debts
- Neglecting work, education, family, or social responsibilities due to gambling
- Feeling anxious, irritable, or angry when trying to reduce or stop gambling
- Failed attempts to cut back or quit gambling
- Experiencing relationship or financial problems due to gambling
- Lying about the extent of your gambling
If you recognise any of these signs in yourself, please seek help immediately.
Self-Help Tools & Safer Gambling Features
Most reputable betting apps and online casinos offer tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose within a set timeframe
- Betting Limits: Restrict the size of individual bets you can place
- Reality Checks: Receive pop-up reminders during gaming sessions showing how much time and money you've spent
- Time-Out: Take a break from gambling for a set period (temporary self-exclusion)
- Self-Exclusion: Permanently or temporarily close your account and restrict access to gambling services
We recommend using these tools to help maintain responsible gambling habits. Speak with your betting app provider about the specific tools they offer.
Get Help & Support
If you're struggling with gambling, professional support is available. The following organisations provide free, confidential help:
United Kingdom
- GamCare: www.gamcare.org.uk — Free counselling, support, and information. Helpline: 0808 8020 133 (24/7)
- GamStop: www.gamstop.co.uk — National self-exclusion register for online gambling in the UK. Allows you to self-exclude from all licensed operators simultaneously
- Gamblers Anonymous: Free peer support meetings across the UK. Find local groups and phone support available
International Support
- Australia: Gambling Help Online — www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council — www.responsiblegambling.org
- United States: National Council on Problem Gambling — www.ncpgambling.org (1-800-522-4700)
- Germany: Bundeszentrale für gesundheitliche Aufklärung — Support and information on gambling addiction
All support services listed are confidential, non-judgmental, and free to access.
Take Action Today
If gambling is causing you problems, please reach out for help now. Problem gambling is treatable, and support is available 24/7.
Whether you need counselling, financial advice, or simply someone to talk to, the organisations above can provide confidential support without judgment. Recovery is possible, and help is just a phone call or click away.
Gamble responsibly. Gamble within your means. Know when to stop.